Presonus Universal Control 1.7 For Mac Os X

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StudioLive 2442, 1642 and 1602 with Universal Control Ai, SL Remote & QMix
  1. Presonus Universal Control Mojave
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Why Does Universal Control Say Version 1.6.5x for Universal Control 1.7.x on Mac? Apple MacBook Pro (late 2013), Mac OS Sierra 10.12.4, Logic ProX, Firestudio Project / Universal Control 1.6.5 Walked into the Catalina trap - Any hope for bringing UC 1.7.6 forward? Removed support for Windows Vista (32 and 64) and Mac OS X 10.6.8 (Snow Leopard) The Universal Control 1.7.2 includes drivers and control panels for the following products: FireStudio Mobile™ (Launch Window, Device Mixer, Driver). Weather bar. Universal Control Version 1.7.2 Does Not Support the Following Products or Operating Systems: FireStudio (26x26) OS X 10.6.8 (Snow Leopard) Versions of OS X 10.7 (Lion) earlier than 10.7.4 Windows Vista Service Pack 2 (32 bit & 64 bit) Windows XP or XP SP2 or XP SP3 Known Issues. Universal Control Build: Mac/PC: 5773 Universal Control 1.7.4 Officially Supports the following Operating Systems: OS X 10.9.5 (Mavericks) OS X 10.10 (Yosemite) OS X 10.11 (El Capitan) Windows 7 SP1 + Platform Update Windows 8.1 (Windows 8 users should update to 8.1) Windows 10 Current App versions compatible with this Universal Control release.

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Hello, since my last update of Universal Control on 1.7 will not start my mixer. Presosnus 16.4.2.
The display shows Please Wait and the console unresponsive.
How can I solve the problem again.
Universal_Control_173_5742 which is the current driver.
Presonus StudioLive 16.4.2
Mac OS X 10.8.5
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Exact same problem, just on a 24.4.2.
Any advice out there?
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Hey guys
I would advice you both to start a support ticket on this
Ch33rs
Saga
Studio One v2.x 3.x 4.x-
- Firestudio Modile - M-Audio BX8 D2 Monitors
A few VST's and VST-I's
Korg Krome and a few yamaha's
Windows 7 Ultimate 64Bit sp1 on MB: Asus F1a75-V Pro with
AMD Athlon II x4 651 (3.0Ghz) and 8gigs RAM
Graphic: Radeon HD5770

To add your software and hardware specs to your signature to make it easier for us to help you, click HERE.
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Presosnus 16.4.2.
The display shows Please Wait and the console unresponsive.
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Just wondering: Are you guys using the correct download page for the mixer at hand?
For the AI mixers (the ones with the USB dongle socket) the download page is here (same UC for all AI mixer models).
For the (mostly discontinued) non-AI mixers (without the USB socket) the download page is here (same UC for all non-AI mixer models)
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problem not the computer and in the panel I disconnected the firewire cable doesn't join.
without computer as
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I downloaded the same of the site
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There's now a number of users struggling with the same 'wait' situation and for each of you the exact computer configuration will be different. As a first action for all with this wait issue check the firewire config on your computers. You have to set it up correctly for a reliable connection. It is a bad idea to link computer and mixer using a shaky configuration.
Regarding PC firewire compatibility and configuration important information can be found here.
Another known culprit is the firewire cable. Get yourself a good quality cable. Also pay special attention to FW400 to FW800 cables. These must be 'bilingual' for the interfacing to work.
And in general for help on computer/interface related issues please share your configuration details (make and model of computer and FW interface/chipset, OS and UC version, FW driver, exact mixer model and firmware version). Very hard to offer help without those details.
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Hi everyone.
We are aware of this issue and are currently tracking it to find the cause and resolution.
We are not yet certain what is actually causing it.
Until we are, if you experience this issue upon updating firmware on your classic mixer we request that you submit a technical support ticket so that we can collect the data on your situation and use it to find the cause and cure. The ticket will also allow us a means to assist you in an expedient manner to get back to operational status as quickly as possible.
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Quick question for everyone that had to use UC 1.2 to update mixer firmware from 1.12 to 1.13 first before then updating to the latest firmware using UC 1.7.3:
What OSX version did you use to do the UC 1.2 update from 1.12 to 1.13?
Was it the same computer you then later installed UC 1.7.3 on to do the final update to the latest firmware, after which the mixer was stuck like this?
Presonus universal control 1.7 for mac os x high sierra download
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Mojave

Why Does Universal Control Say Version 1.6.5x for Universal Control 1.7.x on Mac? Apple MacBook Pro (late 2013), Mac OS Sierra 10.12.4, Logic ProX, Firestudio Project / Universal Control 1.6.5 Walked into the Catalina trap - Any hope for bringing UC 1.7.6 forward? Removed support for Windows Vista (32 and 64) and Mac OS X 10.6.8 (Snow Leopard) The Universal Control 1.7.2 includes drivers and control panels for the following products: FireStudio Mobile™ (Launch Window, Device Mixer, Driver). Weather bar. Universal Control Version 1.7.2 Does Not Support the Following Products or Operating Systems: FireStudio (26x26) OS X 10.6.8 (Snow Leopard) Versions of OS X 10.7 (Lion) earlier than 10.7.4 Windows Vista Service Pack 2 (32 bit & 64 bit) Windows XP or XP SP2 or XP SP3 Known Issues. Universal Control Build: Mac/PC: 5773 Universal Control 1.7.4 Officially Supports the following Operating Systems: OS X 10.9.5 (Mavericks) OS X 10.10 (Yosemite) OS X 10.11 (El Capitan) Windows 7 SP1 + Platform Update Windows 8.1 (Windows 8 users should update to 8.1) Windows 10 Current App versions compatible with this Universal Control release.

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Hello, since my last update of Universal Control on 1.7 will not start my mixer. Presosnus 16.4.2.
The display shows Please Wait and the console unresponsive.
How can I solve the problem again.
Universal_Control_173_5742 which is the current driver.
Presonus StudioLive 16.4.2
Mac OS X 10.8.5
  • Posts: 4
  • Offline
    • Posts : 4
    • Joined : Mon Jan 11, 2016 4:50 pm
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Exact same problem, just on a 24.4.2.
Any advice out there?
  • Forum Moderator
  • Posts: 494
  • Offline
    • Posts : 494
    • Joined : Tue Jul 01, 2014 8:06 pm
    • Has thanked: 0 time
    • Been thanked:15 times
Hey guys
I would advice you both to start a support ticket on this
Ch33rs
Saga
Studio One v2.x 3.x 4.x-
- Firestudio Modile - M-Audio BX8 D2 Monitors
A few VST's and VST-I's
Korg Krome and a few yamaha's
Windows 7 Ultimate 64Bit sp1 on MB: Asus F1a75-V Pro with
AMD Athlon II x4 651 (3.0Ghz) and 8gigs RAM
Graphic: Radeon HD5770

To add your software and hardware specs to your signature to make it easier for us to help you, click HERE.
  • Posts: 5
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    • Posts : 5
    • Joined : Mon Feb 01, 2016 12:36 am
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Presosnus 16.4.2.
The display shows Please Wait and the console unresponsive.
  • Posts: 2428
  • Offline
    • Posts : 2428
    • Joined : Tue Jul 01, 2014 4:44 pm
    • Has thanked:48 times
    • Been thanked:286 times
Just wondering: Are you guys using the correct download page for the mixer at hand?
For the AI mixers (the ones with the USB dongle socket) the download page is here (same UC for all AI mixer models).
For the (mostly discontinued) non-AI mixers (without the USB socket) the download page is here (same UC for all non-AI mixer models)
  • Posts: 5
  • Offline
    • Posts : 5
    • Joined : Mon Feb 01, 2016 12:36 am
    • Has thanked: 0 time
    • Been thanked: 0 time
problem not the computer and in the panel I disconnected the firewire cable doesn't join.
without computer as
  • Posts: 5
  • Offline
    • Posts : 5
    • Joined : Mon Feb 01, 2016 12:36 am
    • Has thanked: 0 time
    • Been thanked: 0 time
I downloaded the same of the site
  • Posts: 2428
  • Offline
    • Posts : 2428
    • Joined : Tue Jul 01, 2014 4:44 pm
    • Has thanked:48 times
    • Been thanked:286 times
There's now a number of users struggling with the same 'wait' situation and for each of you the exact computer configuration will be different. As a first action for all with this wait issue check the firewire config on your computers. You have to set it up correctly for a reliable connection. It is a bad idea to link computer and mixer using a shaky configuration.
Regarding PC firewire compatibility and configuration important information can be found here.
Another known culprit is the firewire cable. Get yourself a good quality cable. Also pay special attention to FW400 to FW800 cables. These must be 'bilingual' for the interfacing to work.
And in general for help on computer/interface related issues please share your configuration details (make and model of computer and FW interface/chipset, OS and UC version, FW driver, exact mixer model and firmware version). Very hard to offer help without those details.
  • Posts: 210
  • Offline
    • Posts : 210
    • Joined : Thu Aug 14, 2014 8:49 pm
    • Has thanked:3 times
    • Been thanked:6 times
Hi everyone.
We are aware of this issue and are currently tracking it to find the cause and resolution.
We are not yet certain what is actually causing it.
Until we are, if you experience this issue upon updating firmware on your classic mixer we request that you submit a technical support ticket so that we can collect the data on your situation and use it to find the cause and cure. The ticket will also allow us a means to assist you in an expedient manner to get back to operational status as quickly as possible.
  • Posts: 22
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    • Posts : 22
    • Joined : Tue Jul 01, 2014 1:59 pm
    • Has thanked:1 time
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Quick question for everyone that had to use UC 1.2 to update mixer firmware from 1.12 to 1.13 first before then updating to the latest firmware using UC 1.7.3:
What OSX version did you use to do the UC 1.2 update from 1.12 to 1.13?
Was it the same computer you then later installed UC 1.7.3 on to do the final update to the latest firmware, after which the mixer was stuck like this?
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